Mission
Provide fair, efficient and effective administration of tax programs for the state of Nevada in accordance with applicable statutes, regulations, and policies. Serve the taxpayers and state and local government entities, and enable and recognize Department employees.
Philosophy
Dedicated to the highest standards of professionalism and ethical conduct; committed to consistent, impartial and courteous service and treatment of our taxpayers. Providing resources, training and support to the men and women of the Department, and fostering initiative, creativity and effective performance.
Goals
- Ensure consistent and uniform application of tax statutes while increasing accessibility and visibility for taxpayers on tax laws, policy and procedures.
- Provide and promote effective and efficient taxpayer experiences by opening channels of communication, providing educational resources and developing solutions.
- Support Department executives, state, local and national decision makers by providing timely, relevant, accurate data and analysis.
- Attract, develop and retain an engaged and empowered workforce while reducing employee turnover by 20 percent and increasing employee longevity by 6 months.
- Implement a suite of enterprise team productivity tools to enable a modern digital workplace.
- Reduce IT project backlog by enabling project governance and increase operational efficiency through automation strategy.